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Create a New Password

If you have forgotten your password, you can create a new one, provided we have your mother's maiden name and your date of birth in your customer record for your username. Generally, we do.


Your new password must contain at least six characters, one of which is a capital letter or a number. Try to avoid using obvious names that someone close to you might guess. We do recommend that you write down your new password and keep it in a safe place.