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Manage Your Account

By logging in with your Primary User ID, you can access all aspects of your account. When you are done, please log out. Alternately, the system will log you off after 45 minutes.

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If you need help with your account, call us at 505.988.9200, or send an email to accounts@cybermesa.com

Hours of Business

Visitors Welcome!
Monday through Friday, 9am to 6pm
We close for the major holidays, though not all bank holidays.
Phone Support
Monday through Friday, 8am to 9pm
Saturday, 9am to 5pm
Sunday, 9am to 9pm
Support by phone is available every day of the year, including holidays.

Technical Support

We offer a number of webpages for troubleshooting and configuration (see the next column). If your connectivity goes amuck, there are a couple of steps that you can take that might remedy the situation.

Turn off (or unplug if necessary) ALL of your equipment including modems, routers or any other peripherals. While your devices are down, check all of your cabling to make sure that all connections fit snugly. After a minute has passed, repower everything, starting with the router and/or modem.

Lack of connectivity could be local, such as your modem or a power outage. It could also indicate that a part of Cyber Mesa's network is out of service. To get assistance, by all means give us a call at 505.988.9200. Alternately (but slower), you can send Tech Support an email at support@cybermesa.com.

Important Resources

Internet Information
Telecom Information
Email Set-up Instructions
Conditions of Service
Spam Prevention

Cyber Mesa provides spam protection that customers can control through an individual Spam Dashboard. While some spam gets through on occasion, most of it is blocked before ever reaching your mailbox. To explore and customize your Spam Dashboard, log in below.